Implementation of the Qlik Sense data analytics platform, replacing a previous, untrustworthy data warehouse project.
Monash IVF is committed to providing support at every stage of the fertility journey. With over 50 years of experience and more than 50,000 babies born, they are leaders in reproductive care.
Most importantly, they are passionate about helping individuals create a family when they are ready, regardless of their stage in life. Whether someone wants to proactively manage their reproductive health or simply gain peace of mind about their future family prospects, Monash IVF is there to offer guidance.
Monash IVF is committed to providing support at every stage of the fertility journey. With over 50 years of experience and more than 50,000 babies born, they are leaders in reproductive care.
Most importantly, they are passionate about helping individuals create a family when they are ready, regardless of their stage in life. Whether someone wants to proactively manage their reproductive health or simply gain peace of mind about their future family prospects, Monash IVF is there to offer guidance.
Monash IVF, a leader in reproductive healthcare, was deeply committed to its core pillars of digital transformation and enhancing patient experience. However, the execution of this transformation presented significant challenges due to the complexity of its data systems. One of the primary issues was the lack of cohesion among data from various disconnected systems. This fragmentation not only hindered Monash IVF’s ability to produce holistic, rigorously audited, and accurate reports, but also limited their capacity to gain a comprehensive view of operations—critical in a highly regulated sector like reproductive healthcare. Moreover, Monash IVF had expanded by acquiring several smaller IVF providers, which added further complexity. Each of these providers came with its own reporting systems, making it difficult to integrate data and maintain consistency.
These disparate systems created significant inefficiencies, complicating both operational reporting and regulatory compliance. In addition to the data management challenges, Monash IVF needed to transition from on-premise infrastructure to the cloud, a process that had to be executed seamlessly to ensure that day-to-day operations —particularly patient care—were not disrupted. The organisation required a solution that would not only address its immediate data challenges but also set the foundation for future growth and regulatory adherence.
Key Challenges:
Inability to achieve holistic, audited, and accurate reporting outcomes due to unconnected data from disparate systems.
Compliance risks in a highly regulated healthcare environment.
The complexity of absorbing different data reporting systems from acquired IVF providers.
The need for a smooth migration from on-premise to cloud infrastructure while ensuring operational continuity.
Monash IVF partnered with Notitia to develop and implement a comprehensive data strategy that would address these challenges head-on. The core solution involved deploying Qlik Sense and Qlik SaaS, advanced cloud-based analytics and visualisation platforms. The project began with an in-depth analysis of Monash IVF’s existing data infrastructure, identifying specific challenges related to data formats, sources, and quality.Working closely with Monash IVF stakeholders, Notitia conducted a needs assessment to understand the organisation’s goals and key performance indicators (KPIs).
This collaboration helped define the scope of the digital transformation journey. A tailored solution architecture was designed, integrating Qlik SaaS into Monash IVF’s technology stack, providing the foundation for seamless cloud migration. Qlik Sense was selected as the preferred analytics and visualisation tool based on its scalability, ease of use, and compatibility with existing systems.
A Data Lake was established on Azure, allowing the consolidation of data from multiple sources into a centralized hub. This was crucial in eliminating data fragmentation and establishing a “single source of truth.” To further enhance data usability, bespoke interactive dashboards were developed to meet Monash IVF’s operational and reporting needs, offering actionable insights into patient behavior, market trends, and operational efficiency. Notitia also provided extensive training for Monash IVF staff, ensuring they could effectively use and manage the new systems.
The final phase involved migrating Monash IVF’s data from on-premise systems to the cloud via Qlik SaaS. Notitia ensured that data integration and transfer routines were established to maintain data consistency and operational continuity during the transition.
The implementation of Qlik Sense and Qlik SaaS not only solved Monash IVF’s immediate challenges but also transformed the way the organization manages and utilizes its data. One of the most significant outcomes was the creation of a single source of truth, which consolidated data from multiple systems into a unified hub, providing a comprehensive view of operations. This enabled Monash IVF to make data-driven decisions closely aligned with its business strategy.
The improved data infrastructure allowed Monash IVF to identify optimal new clinic locations for expansion, a critical step in its growth strategy. Additionally, through enhanced data analysis, the organisation was able to reduce marketing campaign costs by 10%, optimising efforts in the most effective areas.The migration to the cloud through Qlik SaaS brought additional benefits. The cloud infrastructure provided scalability, allowing Monash IVF to manage growing data volumes while supporting remote work for staff. Enhanced data security measures ensured the protection of sensitive patient information, while improved backup and disaster recovery capabilities minimised the risk of data loss or operational disruption.
Ultimately, the Qlik SaaS implementation future-proofed Monash IVF’s technology, positioning the organisation for continued growth and enabling it to scale efficiently while maintaining focus on improving patient care and operational excellence.
