NELSA & Laing O’Rourke centralised data, streamlined reporting and delivered real-time insights - empowering their team to drive better decisions for Victoria’s largest road project.
The North East Link State Authority (NELSA) oversees one of Victoria’s largest infrastructure projects - aimed at enhancing transport connectivity and efficiency. Responsible for planning, development, and delivery, NELSA manages a project critical for driving economic growth.
Laing O’Rourke, as a major contractor appointed under the Nexus consortium (alongside Symal Infrastructure, WSP Australia, and Arcadis Australia), plays a critical role in delivering key aspects of this infrastructure project.
Their teams relied on real-time data insights, precise cost tracking, and improved operational efficiency to meet construction targets for the Eastern Freeway - Burke to Tram Alliance (Eastern BTA).
Given the complexity and scale of the North East Link State Authority (NELSA) project, Laing O’Rourke required a modern, data-driven approach to support effective decision-making and project management.
Laing O’Rourke faced the challenge of transforming its on-premise data environment into a scalable, cloud-based platform capable of supporting its complex infrastructure operations. The goal was to streamline reporting, provide real-time insights, and enhance processes.
Additionally, Laing O’Rourke needed to ensure data consistency and usability across departments while creating customised dashboards that catered to both executive and team-specific needs.
The lack of internal resources further complicated the migration and development process, requiring expert assistance to execute this transformation efficiently.
Internal Communications - UI UX Designed Employee Intranet
Beyond the cloud migration, Laing O’Rourke needed a user-friendly intranet to streamline access to corporate knowledge and enhance collaboration, engagement, and internal communications for the Eastern Freeway - Burke to Tram Alliance (Eastern BTA) project.
Notitia partnered with Laing O’Rourke to deliver a seamless transition to Qlik Cloud Analytics (Qlik Sense SaaS - Cloud). This involved migrating their on-premise Qlik Sense environment, creating bespoke dashboards, and conducting data literacy training to enable effective use of the new system.
Key components of the solution included:
• Multi-Layered Dashboards
Developed and co-designed dashboards with flexible performance insights tailored to executive and departmental needs.
• Centralised Data Table
Created a unified data table for consistency, with customised departmental views.
• UI/UX Design
Built dashboards supported by user-friendly wireframes to optimise usability and engagement.
• Data Literacy Training
Conducted workshops to ensure internal teams could confidently interpret and utilise their data.
• Ongoing Support
Provided continuous Qlik development and intranet design assistance, alongside targeted web development training for team autonomy.
This comprehensive approach enabled Laing O’Rourke’s teams to independently manage their data environment while unlocking new features and capabilities within the Qlik Cloud Analytics platform.
Internal Communications - UI UX Designed Employee Intranet
Our UI/UX, development, and project management teams developed a new employee intranet, ensuring it met communication goals, supported all business divisions, and enhanced the user experience for 800 employees.
The migration, combined with ongoing analytics, intranet development and UI UX design support, established a Laing O’Rourke-owned data environment that is well-understood, delivers business value, and embodies modern data architecture.
Leveraging Notitia's services, the project was fast-tracked without the need to hire a full internal team. Delivered on schedule, the transition to Qlik Cloud Analytics, coupled with tailored dashboards, significantly enhanced data-driven decision-making and operational efficiency.
The project empowered Laing O’Rourke to streamline reporting, enhance decision-making, optimise workflows, and improve internal communication - through the implementation of a modern employee intranet:
• Real-Time Insights
Management and engineering teams gained visibility into project status, bottlenecks, and forecast vs. actual costs.
• Improved Efficiency
Tailored dashboards and the Qlik Sense SaaS environment streamlined workflows and enhanced productivity.
• Empowered Teams
Training and ongoing support enabled Laing O’Rourke staff to confidently manage and enhance their data environment.
• Enhanced Collaboration
The new user-friendly intranet facilitated knowledge sharing, improved internal communications, and boosted engagement across teams.
• Business Value
The modernised data architecture allowed for faster, more informed decisions without the need for a full internal analytics team.
By partnering with Notitia, Laing O’Rourke successfully transformed its data environment and internal communication tools, driving better project outcomes and reinforcing its role in delivering critical infrastructure improvements for Victoria.
